“TOTAL QUALITY MANAGEMENT (TQM) IMPLEMENTATION AND ORGANISATIONAL PERFORMANCE: A STUDY OF THE TELECOMMUNICATION INDUSTRY IN BAYELSA STATE OF NIGERIA”. American Journal of Business Management, Economics and Banking 14 (July 13, 2023): 56–66. Accessed November 25, 2025. https://americanjournal.org/index.php/ajbmeb/article/view/1072.